Legal Regulations:

Complaint Procedure: "If you are not satisfied with the purchased product, you have the right to file a complaint within 14 days of receipt. To submit a complaint, please fill out the [complaint form] and send it to our email address. The complaint resolution process lasts up to 30 days from the date of receipt of the complaint, and you will be informed about the outcome via email."
Refund of Funds and Goods: "In case of approval of the complaint or cancellation of the purchase, the refund of funds will be made within 14 days. The return of the goods should be done in the original packaging and condition in which it was received. The cost of return is borne by the customer."
Right to Cancel the Purchase Agreement: "You have the right to cancel the purchase contract without stating a reason within 14 days from the day of receipt of the product. To exercise the right to cancel, please notify us via the [cancellation form]."
Privacy Protection: "Your privacy and data security are our priority. All information we collect is used exclusively for processing your purchase and is not shared with third parties. Details of our protection measures can be read in our [Privacy Policy]."
Terms of Purchase: "By purchasing on our site, you agree to our [Terms of Purchase]. Please carefully read these terms before making a purchase."

Product/Service Description:

"Our digital gallery gives you the opportunity to create and personalize your gallery. Each product is described in detail, including technical characteristics and visual representations, to provide you with a complete insight into what you are purchasing. All costs, including taxes and transport costs, are transparently listed with each product."

Purchase Process:

Online Ordering: "Add products to your 'Cart' and follow the simple steps to complete the purchase. At each step, you have the opportunity to review and modify the contents of your cart before finalizing the purchase."
Order Confirmation Steps: "After adding products to the 'Cart', you will be asked to confirm your order. This process includes accepting our terms of sale and reviewing the complete details of your purchase before payment."
Payment Methods: "We accept various payment methods, including credit cards, debit cards, and online bank transfers. All payment methods are secure and encrypted."
Payment Confirmation and Invoice: "After successful payment, we will send you a payment confirmation to your email, along with an invoice that accompanies your shipment."
Currency Conversion Statement: "If prices are displayed in a foreign currency, we use the current exchange rate of the National Bank of Serbia for conversion to dinars. The final amount on your account may vary depending on exchange rate differences."